I highly recommend this auto repair business. I took my car to Audi for years, and THEN I found Ingolstadt West. Ian and Robert provide fair and comprehensive estimates for repairs, and they keep my Audi A3 running like new.

5 Ingolstadt West 6/4/2019

Ian and everyone at Ingolstadt West deserve way more than 5 stars. They have cared for my 2011 VW GTI for many years and have provided top notch service. They are accommodating to my schedule, finish when they promise and always do excellent work at a fair price. From routine maintenance to upgrades and modifications, Ingolstadt West is the shop to trust.

5 Ingolstadt West 6/3/2019

This is one of the best , clean and professional shops that I have visited in the San Fernando Valley servicing German vehicles. As an owner of a European car we all know how much we must trust the hands that will work on our high performance machines. These guys at Ingolstadt West know their stuff, their professionalism and attention to detail is one of the kind, perhaps even better than the actual car dealer its self. I was very impressed the very first time I visited these guys few month back , they inspected my vehicle from bumper to bumper and told me every single item that needed attention by presenting to me a very detailed report including pictures of all deficiencies found, Robert the service Manager listed each item in order of importance so these could fit my budget and address them accordingly. Few months have passed and I still come to this shop for all my vehicle needs. I would have given a full 5 Stars rating but the only thing that I have to say is that some times I do not get a call back to follow up for something that I have requested or that I have mentioned during a service visit such as obtaining price for an specific work needed . Also the lengthy wait for just an oil change even with an appointment made ahead of time. Other than this, I am very happy with the quality of work, parts used for all repairs and their prices are extremely competitive with other shops in the area. I definitely recommend these guys for all your Euro Vehicle needs.

4.5 Ingolstadt West 5/31/2019

Great Customer service.

5 Ingolstadt West 5/30/2019

FIVE STARS.... my last review was suppose to be FIVE STARS......... for some reason only 4 1/2 stars showed up... I really wanted to be clear that this is a FIVE STAR business and nothing less!.

5 Ingolstadt West 2/8/2019

I've been bringing my Audi's (this is my second one) to Ian for over 10 years.... The absolute best ... it is so comforting to know that I can take my car in and it is going to get fixed right the first time! Other Audi shops have tried to lure me in.... but I'm sticking with what I KNOW works!

4.5 Ingolstadt West 2/8/2019

Thanks Robert! You guys really delivered! You completed the Stage I APR upgrade on my Mk. 7 GTI, and it's everything you promised. Amazing midrange torque hit, which translates to real acceleration from 60 mph upwards. That was missing before. I was afraid I'd be bored after trading in my Corvette, but now I'm not!

5 Ingolstadt West 6/8/2018

Sorry.. IAN!! There was an "F" in front of your name and I don't know why.

5 Ingolstadt West 4/6/2018

FIan and Robert saved my Audi!! I had the most annoying squeak coming from the front end right side strut which turned out to be sub-par bushings. The car sounded horrendohus. I was driving around a squeaky bed! I made the mistake of having my suspension rebuilt by another shop and they mounted it while the car was on the rack. I should have known better than to go to someone’s e else. No one else is going to ever work on my Audi. Period.

5 Ingolstadt West 4/6/2018

Drove to LA from Seattle, had a coolant leak, they got me in on Sat. ordered parts, replaced hoses, intercooler (needed that as I knew before) , tighten all the under trim screws, offered good coffee and all with a smile and at a better price than in Seattle. Would go there any time and recommend to all my friends. THANKS A MILLION

5 Ingolstadt West 2/22/2018
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