What a pleasure! In addition to being extremely friendly, Ian and his staff took care of our Audi within in an hour. Got a call and text message when the car was ready for pickup as well as a link to my complete inspection report. Everything was taken care of to my full satisfaction! Oh, and the price -- far, far better than what the dealership would've cost for exactly the same service. A great experience all around! If you have German cars -- this is your mechanic.