Been coming here since I moved out into the valley. It's hard to find a place that will be honest about your car. The guys here have always helped me with everything on my audi from oil changes to emergencies. Even if they're busy, they still get your car serviced quickly. They've always worked with me to get me back in my vehicle in no time. =) Even when there was a misunderstanding, Andrew helped me get into a car so I didn't have to miss anymore time at work. I love the work they did on my coilovers. The car gets so many compliments. I love hanging out here too! There's a customer lounge and they have free wi-fi and beverages. Look forward to working with Ingolstadt West in the future!