This is one of the best , clean and professional shops that I have visited in the San Fernando Valley servicing German vehicles. As an owner of a European car we all know how much we must trust the hands that will work on our high performance machines. These guys at Ingolstadt West know their stuff, their professionalism and attention to detail is one of the kind, perhaps even better than the actual car dealer its self. I was very impressed the very first time I visited these guys few month back , they inspected my vehicle from bumper to bumper and told me every single item that needed attention by presenting to me a very detailed report including pictures of all deficiencies found, Robert the service Manager listed each item in order of importance so these could fit my budget and address them accordingly. Few months have passed and I still come to this shop for all my vehicle needs. I would have given a full 5 Stars rating but the only thing that I have to say is that some times I do not get a call back to follow up for something that I have requested or that I have mentioned during a service visit such as obtaining price for an specific work needed . Also the lengthy wait for just an oil change even with an appointment made ahead of time. Other than this, I am very happy with the quality of work, parts used for all repairs and their prices are extremely competitive with other shops in the area. I definitely recommend these guys for all your Euro Vehicle needs.